Last week: lose big. This week: lose BIGGER!

Last week’s announced service improvements did not go as planned. No ETA on those, but I am assured folks are Working On It. This weekend, we announced a big bandwidth upgrade. This too failed to go off as planned. And I am assured folks are Working On It.

In both cases, the changes were promoted by us. The timeline was determined by us. Given that we were the drivers, there’s really no excuse for announcing a change unless we were 95% sure the service would work as promised. Particularly in the case of the network upgrade. Better to announce what we HAVE done than what we are GOING to do… Lesson learned.

4 Responses to “Last week: lose big. This week: lose BIGGER!”

  1. Kyle said:

    Feb 02, 09 at 4:57 pm

    Don’t feel bad. We planned our network change over and bandwidth upgrade for three months, included external stakeholders, and even had a dry run. Then *after* the transition our network folks remembered we have 2 class C address blocks, not 1. Queue music, hilarity ensued.

  2. essprit said:

    Feb 03, 09 at 5:12 pm

    So, did it ever occur to you guys that this blog could serve the same preventive function for potential C-types that the dreaded high school egg (as a proxy for an infant) assignment is supposed to serve for teenagers? Of course, it could all turn out like it did in Buffy where the egg is really a giant praying mantis creature, and then you’re really screwed. I’m just saying.

  3. admin said:

    Feb 03, 09 at 6:31 pm

    Kyle: your tale has made me feel so much better. I’m happy to laugh at your expense. And, like, wow. That is really bad.

    Essprit: This blog is supposed to help others not make the same mistakes I’m making! The preventative function is just a side effect 🙂 And, in this case, the egg is most definitely an all-devouring creature. Which is why Xander’s approach was correct: hard boil the thing. So, I need to get tough.

  4. kdghty said:

    Feb 04, 09 at 7:26 pm

    wasn’t the egg mother a big squelchy thing? it was the substitute science teacher that was a praying mantis. bad eggs is on hulu. good luck resisting admin!

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