Today is the 1st day of my 2nd year

admin March 02, 2009 communication 7 Comments

I was planning to blog about some of my accomplishments and failures over the past year. However, I don’t really have time because an employee in a different dept. accidentally forwarded a sensitive email to a student who has no business receiving such a mail. I’ve been asked to 1. write a statement assuring Everyone that such an event will never happen again and 2. contact the student and ask for the mail to be deleted. So, I’m now contacting The Powers That Be explaining why I’ll instead be doing 3. none of the above.

oh, joy.

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7 Responses to “Today is the 1st day of my 2nd year”

  1. Laura said:

    Mar 02, 09 at 5:42 pm

    I wonder why people assume that because there’s technology involved in an incident like this that the technology department should be involved.

  2. Kyle said:

    Mar 02, 09 at 6:14 pm

    #3 sounds good to me. It fits under the “you made the mess, you clean it up” philosophy. The technology didn’t make the mistake, it just enabled the mistake to be made very efficiently.

  3. Maurry Tamarkin said:

    Mar 02, 09 at 6:48 pm

    Although I am not a probability theorist, rather than writing a response that this event will never happen again, I think you can safely write a response that the probability of such an event happening again is 1, i.e., a certainty.

  4. Tim said:

    Mar 03, 09 at 10:06 am

    If you could do #1, please let me know. I’d love for someone to find a solution to that pesky forward bug in my email client.

  5. admin said:

    Mar 03, 09 at 4:51 pm

    Here’s the update: I actually had to argue at some length about why I opted for (3) and folks eventually either heard what I was saying or just stopped listening. Regardless, I no longer have to work my Deep Magick skills to defy probability AND Microsoft forwarding.

    The only way I know to stop the forwarding, sort of, in Outlook is to change the send settings so that there’s a built-in delay. This way, you can still do something stupid, but you might have a–for example–5 minute interval to “undo” yourself. Assuming, of course, you realized what you’d done.

  6. Bendy said:

    Mar 04, 09 at 8:54 am

    Option #4 is to suggest to the employee that they dig up drunken photos of the student on Facebook or Myspace, then blackmail the student into never mentioning the confidential message. Technology can solve all problems!

  7. admin said:

    Mar 04, 09 at 5:46 pm

    Bendy–I like the way you think: fight fire with fire! Suddenly, work gets a lot more interesting. I mean, if we’re going to treat people like children, then does this mean we can act like children?

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