We’ve Traced the Call, and It’s Coming from Inside the House
According to my internal staff interviews, folks within my organization want to be more agile, innovative, and proactive, and to improve communication. According to my external interviews, staff and faculty want us to be more responsive, to support more tools across different platforms, and to provide more ongoing guidance and advice. So, the good news is that external and internal assessments and goals are somewhat in sync. The bad news is that I’m not sure our current staff can change to the degree necessary. I mean, if they think agility is important, why aren’t they more agile now? What’s … Continue Reading