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The Whores of IT: Budget Cuts Force Us to Walk Streets, Roam Coffee Shop, Actually Talk to Customers to “Serve” Them

The budget axe here just came down and now all of IT has been asked to actually provide “service” to “customers.” WTF? I didn’t get into this business to listen to lusers complain about their problems:  RTFM, my friend, RTFM. What do they think we do, anyway? I just had help a faculty “member” “back up” his “hard drive.”  I feel so dirty.