LARP’ing at the staff meeting: a new low? or brilliant?
I’ve written a customer service-oriented LARP (Live Action Role Playing to those of you too cool to know this) which I will inflict on my staff at tomorrow’s all staff meeting. I think I’ve finally achieved some sort of peak? pit? in my career; basically my inner geek is merging with my inner pointy-haired manager to create this horrific form of self expression: a 30-minute LARP which aims to improve our customer service skills by requiring people to Really Listen to What People Are Saying in order to “solve” the problem. What next? I know, time to finish “IT: The … Continue Reading