The CTO Project

for the first time… in addition to giving them some updates about my activities and our future projects, I will also be providing:

First impressions

• communication isn’t consistent or effective, both internally and externally
• significant community frustration regarding relatively “easy to fix” problems, e.g. problems for which the solution is known (though resources may be scarce)
• internal to my team, we have lots of management, little leadership

and I will ask The Big Question: What do you want IT to be? Pick one:

1. A commodity? We support the business and have automated business processes.
2. A supporter of your competitive advantage? We have blended technology with other business processes through business process reengineering.
3. A strategic differentiator, providing a competitive advantage? We have connected the enterprise internally and externally, with clear alignment between IT capabilities and investment priorities with college strategies and business needs.

Many thanks to Jaeger for providing the link to the Deloitte article on IT <–> Board communications.