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Tomorrow I Address the Cabinet

for the first time… in addition to giving them some updates about my activities and our future projects, I will also be providing:

First impressions

  • communication isn’t consistent or effective, both internally and externally
  • significant community frustration regarding relatively “easy to fix” problems, e.g. problems for which the solution is known (though resources may be scarce)
  • internal to my team, we have lots of management, little leadership

and I will ask The Big Question: What do you want IT to be? Pick one:

  1. A commodity? We support the business and have automated business processes.
  2. A … Continue Reading